Contact us
Association of Chairs
Canopi, 82 Tanner St,
London
SE1 3GN
Frequently asked questions (FAQs)
How do I join the Association of Chairs as a member?
Click on the blue ‘Join us’ button at the top of this page to read more about becoming a member. From there you can simply click on the ‘sign up today’ button and be taken straight to our sign-up form.
To find out more about our different membership options first, head to the page for your chosen membership type, then click ‘become a member today’ to access our sign-up form from there.
Am I eligible to join the Association of Chairs?
Our members come from all kinds of non-profit organisations, including charities, trusts, associations, CICs, and co-operatives.
We welcome current and former chairs, vice-chairs, co-chairs, aspiring chairs and committee chairs as individual members. As an individual member, you administer your membership on behalf of your organisation.
If you select a board membership, you can add all members of your board. You can nominate a staff member or trustee to administer this on your behalf.
Chairs from our federated partner networks can sign up for our federated membership. Contact us or your network governance lead to find out whether you are eligible to join.
Can I join the Association of Chairs as a corporate partner or supplier?
Get in touch with our friendly team on to find out more about becoming a corporate partner or supplier.
What if my organisation can’t afford membership?
If our fees are a barrier to you joining the Association of Chairs (or renewing your membership) please get in touch.
How do I access the member portal?
The member portal can be found at https://app.sheepcrm.com/aoc/login. This is hosted by our CRM partner Sheep, so you may see references to SheepCRM while using it.
Once logged in you can access all your member benefits, including your own library of bespoke resources, and can sign up to member-only events and discussions.
If you have any problems accessing the portal, please watch this video or read this how-to guide.
Can I access any events on a pay-as-you-go approach?
Some of our events are open to non-members, usually for a higher fee. We also run the occasional event which is free for anyone to join. You can find all our events on the events page.
Can you provide advice on trustee recruitment?
Our building your board page has lots of tips and resources to help you with trustee and chair recruitment. Members can log in to the members’ area to find more relevant resources on this and other topics.
Why am I not receiving any emails from you?
We sometimes find that our emails get caught in spam or junk folders. Please add us to your safe senders list. If you still do not receive our emails, please let us know and we will investigate further.
I have forgotten my password, how do I reset it?
Log into the members’ area and enter your email address. From there you have an option to request a password reset link.
I need to sign in to a member’s account but do not have access to the login details, can you provide me with these?
We are not able to provide these details due to privacy reasons. Please refer directly to the account holder or administrator.
If you still need help, please fill in the contact form below:
For simple queries, for example about the status of your membership, we aim to get back to you within 48 hours. More complicated queries may take longer.
You can call us on 020 7898 9731 or email [email protected]. We may not always be able to answer your call, but please leave us a message and we will get back to you.
Alternatively, we can be contacted via post at:
Association of Chairs
Canopi, 82 Tanner St,
London
SE1 3GN
We largely work from home, so there may be a delay if you contact us by post. The quickest way of getting hold of the team is to email us.